National Sales Contact List

Melbourne (Head Office)

Level 2, 160 Queen Street, Melbourne VIC 3000
Tel: 03 9668 8788
Fax: 03 9668 8739


Jonathan Nelson

General Manager - Sales, Marketing & Product

Jonathan joined the Company as State Manager - WA in January 2008 and was instrumental in establishing the Perth office.  Jonathan relocated to Victoria in 2011 to undertake the State Manager VIC/TAS role before being promoted to National Sales Manager in 2013 and then General Manager – Sales for ETG in 2015. Prior to joining ETG, he completed a B.Comm degree and held management positions in Perth with Carlson Wagonlit Travel Management and Intercontinental Hotels Group.

Alisha Dopper

Agency Support Centre Manager

Having worked in travel in both the UK and Australia since 2002, Alisha’s experience in the travel industry expands across both retail and wholesale. Alisha joined Express Travel Group in 2017 after spending 7 years with the APT Travel Group as Inside Sales Manager. Holding a Bachelor of Business (Tourism Management), Alisha has extensive experience in Sales, Operations, Marketing and Communications

Paul Pearman

italktravel & cruise National Business Manager

Paul joined italktravel as their National Business Manager in November of 2017.  A retail expert having pursued his passion for people and connection with a leading Travel Retailer since 2005. Paul has lead travel retail teams of up to 14 people, and regions of up to 110 people.  Paul values connection within teams and is an advocate for a consistent customer experience.

Amber Kelly

Manager – Product, Events & Marketing

Amber joined Express Travel Group in 2015 in the newly created role of Product Manager and undertook to grow and develop our preferred supplier partnerships. In 2016, the Product department, under Amber’s leadership, expanded to encompass the Express Travel Group events division, overseeing the annual program of conferences and events. Most recently in early 2018, Amber was promoted to Manager Marketing & Product, bringing together these exciting and growing departments of Express Travel Group. Prior to joining ETG, Amber held management positions at retail group STA Travel, as well as Product Management roles in the wholesale travel sector.


Level 2, 160 Queen Street, Melbourne VIC 3000
Tel: 03 9668 8788
Fax: 03 9668 8739

Charles Tran

Business Development Manager – Select Travel Group

Charles started in the travel industry in 1994 as a retail consultant with Joy Tours (Perth). Charles moved to Melbourne in 1997 and joined Orient Express Travel Melbourne as a retail consultant. In 2002, Charles moved into a Business Development role with Express Travel Group. Over the years, Charles has built strong relationships with the Select Travel Group agencies across Melbourne.

Janeene Lewis

Business Development Manager – Independent Travel Group

Janeene joined ETG in 2017 after spending 17 years as a retail travel consultant at italktravel & Cruise Kensington. Joining the travel industry in the mid 1990’s Janeene has identified the increased demand for connection, partnerships and team work.  She is passionate about all things travel and applies a positive can do attitude to her role in assisting the Independent Travel Group agencies in Victoria.  

Zoe Millard

Agency Support Co-Ordinator

Zoe joined the travel industry in 2014, having worked for a premier hotel brand  in Melbourne prior. With a strong passion for learning and development she assisted in running a successful travel retail team before moving into a coaching role, teaching a certificate 3 and 4 in Travel to a wide range of students.

Treasa Carroll

Agency Support Co-Ordinator

Treasa joined ETG in October 2018 after returning to Australia from Europe, working with Contiki Holidays for 3 years. Having studied a Bachelor of Business in Tourism Management, Treasa has experience of working in the hotel industry, and international tourism throughout the UK and Europe.


Suite 611 Level 6, Manning Building 451 Pitt Street, Sydney NSW 2000
Tel: 02 9085 5288
Fax: 02 9085 5299

Derek Morris

Regional Manager – NSW/ACT/QLD

Derek Morris joined the Group as Regional Manager - NSW/QLD in January 2015, following 3 years of consulting work with China Southern Airlines. Prior to this Derek spent over 25 years with Cathay Pacific Airways, most recently as Marketing and Sales Manager Australia

Mohammad Nasiry

Airline & Operations Support Manager

Mohammad joined Express Travel Group in 2010 with over 17 years’ experience within the travel industry. He brings with him valuable consolidation, operation airline & commercial experience.  Mohammad is responsible for the national commercial agreements with airlines & supporting the operations team within Express Ticketing

Anna Ivachev

Business Development Manager –Select Travel Group

Anna has extensive airline experience, after joining the industry in 2012. Anna spent 3 years at Air Canada, 6 years at Cathay Pacific and joined Express Travel Group in 2012.  Anna has a passion for troubleshooting and working with the Select Travel Group market.

Isabelle Imperiali

Business Development Manager – Independent Travel Group

Isabelle commenced in the travel industry in 2002. She has worked at both Cathay Pacific Airways and Singapore Airlines in a variety of roles, including reservations and sales prior to joining Express Travel Group in April 2018 as the Business Development Manager for ITG in NSW. Isabelle enjoys connecting with people and using her extensive airline experience to assist the Independent Travel Group agencies.

Hamish McCracken

Business Intelligence Manager

Hamish joined ETG as a Network Manager in May 2014. He has a wealth of experience in franchising and small business, having worked in the travel industry since 2000, and understands the market well. In previous roles Hamish worked as a Business Manager with a leading travel retail franchise and also with a top tier airline for 8 years in a similar capacity. He is distinguished by his professional enthusiasm for business and his commitment to meeting customer and market demands. 


Level 11, Suite 1102, 15 Adelaide Street, Brisbane QLD 4000
Tel: 07 3210 7888
Fax: 07 3210 7838

Katherine Chan

State Manager - QLD

Katherine commenced her career in the travel industry in 1972 with China Express Travel, Taiwan. In 1976 she joined British Airways, New Zealand. Katherine moved to Brisbane in 1979 and held senior roles with British Airways, Jetset Travel and Holiday International. Katherine joined ETG in July 1996, and is responsible for managing the Queensland office

Karina Hill

Business Development Manager – Independent Travel Group
Since joining the Company in our Sydney office in 2005, Karina has since worked in different areas of the business, and is now focusing on growing the Independent Travel Group in QLD. Having been recognised twice as a finalist at NTIA for Sales Executive of the Year, Karina's zest for what she does is evident as she goes out of the way to help every agent succeed.


Suite 1, Level 6, 68 Grenfell Street, Adelaide SA 5000
Tel: 08 8233 2788

Daniel James

State Manager – SA

Daniel has been looking after our SA/NT operations since July 2007 and has seen extensive growth and changes in this time.  Prior to his current role Daniel developed a broad range of skills in the travel industry working in differing fields including 8 years at Singapore Airlines as a Ticket Officer, Customer Services Officer (Adelaide Airport) and Corporate/Passenger Sales Executive. He has experience in consolidation (Fares and Ticketing Consultant), wholesale (Creative Tours/Holidays) and a number of years as a retail travel consultant.


Suite 1, 12 St Georges Terrace, Perth WA 6000
Tel: 08 9328 5088
Fax: 08 9227 8093