The Groups are unique in terms of their customer base, branding and culture. In common is that all receive access to excellent benefits and preferred product agreements that have been negotiated with preferred partners by the Express Travel Group. This includes access to the Express Ticketing suite of products, use of the state of the art Express Ticket system, 24 hour service, Express Marketing Tools, Express Reward with competitive rebates and incentives, Boost product sessions, conferences and ongoing Express News updates.
With a membership base exceeding 360 agencies nationally, the Select Travel Group (STG) is one of the leading buying groups in Australia and the largest across the national Chinatown market. "We Speak Your Language" is the key identifier for this group, as this culturally diverse Group is made up of predominantly Asian travel agencies who converse and assist their customers in their mother tongue, whether it be Cantonese, Mandarin, Vietnamese, Korean or another Asian language.
With a membership base exceeding 250 members, this is the most rapidly growing of our groups. Benefitting from the power of the group, members are experienced travel experts in their local community. They too benefit from our national distribution platform and from the ability to retain their own brand and identity while still being part of a Group.
italktravel is the retail franchise travel agency available to Independent Travel Group members.
Membership of this Group gives owners a fully branded italktravel option in an exclusive terrritory, share in a annual bonus plan and marketing and website support. Of benefit to italktravel franchisees is their ability to be a branded store, but to do so without the associated costs or restrictions usually enforced on a franchisee.
27 stores are now operating nationally in busy high streets and shopping centres, with more opening during 2015.